This service consists of concentrated telephone calls by a thoroughly trained staff of Collection Specialists. Initial contact is made within the first 24 hours of receiving an account. The approach is in a business-like and ethical manner while stressing the necessary urgency to resolve their past due account.
Our 3rd Party Commercial Collection programs are built on three key philosophies:
- Time is Money (the value of the dollar continues to decline with age)
- Aging Reduces Collectability (The longer a dollar is outstanding the less collectible it becomes)
- Debtor Breaking Points (each debtor has a point that needs to be reached in the collection cycle to result in payment).
These philosophies are at the core of our proven, time-tested follow up techniques and procedures in order to bring our clients to the top of the list to be paid!
We are steadfast and consistent with our training, deployment of our collection fundamentals, quality assurance, thoroughness in which we work each and every account and leading edge technologies. This allows us to deliver superior and consistent recovery rates on behalf of our clients.
When you partner with us, a dedicated collection manager will handle your case and implement an efficient strategy that quickly resolves delinquencies. These experts understand the nuances of various industries, including the vital compliance requirements that influence your business.