What Makes Us Different
Reliability & Consistency – We work hard to develop and maintain long term, mutually beneficial partnerships with our clients. This is not done through “smoke & mirrors”, this is done through consistently delivering to our clients high quality service and results.
Affordability – All of our solutions are competitively priced providing the highest net returns, creating more value for our clients than our competition, allowing for long-term savings intended to forge long-term partnerships! Considerations are also given for large accounts and / or bulk placements.
Maximized Results and Superior Customer Service – We consistently meet or exceed the industry collection averages thru our historically proven, time-tested collection processes and programs, along with an unparalleled approach to customer service!
In-House Attorney Services at no additional cost! – Unlike other agencies that send attorney letters, all collection activity through Amalgamated’s in-house attorney’s office is done via the most effective collection tool….the telephone, having a constructive conversation with the person of authority. Their staff applies the same proven collection techniques that make Amalgamated so successful! This unique, additional service will maximize your overall collections returns and reduce write-offs while also saving you thousands of dollars in legal fees and expenses!!
Flexibility – Diversified services and business processes enable you to utilize the programs, uniquely customized for your specific, business needs. Amalgamated is committed to consistently support and adapt to any changes within your evolving needs. Flexibility, professional expertise, experience and exceptional results have earned Amalgamated a reputation as a leader in the industry. Through time-tested, proven collection processes and techniques, we have proven to be a valuable resource to look to, addressing the constantly evolving, ever-changing collection needs of our clients.
Interactive Internet Access – Clients have the ability to view all of their files with us in “real-time” via internet access into our Amalgamated Operating System Network, AMOSNET. Designed to be simple to use, but extremely effective, you’ll be able to enter directives and comments directly onto an account call record, seen by the collector within seconds of transmission!
Customized Reporting – Allowing for accurate measurements and time savings in managing the OCA process, we will design the type, format and delivery cycle that best fits your business requirements.
When you choose our services, you can rely on dependable debt collection processes and complete, 100% transparency, giving you confidence you’ll receive the money you’re owed.
